Last updated: 4th March 2025

## 1. Introduction

This Privacy Policy describes how Buddy ("we", "our", or "us") collects, uses, and shares your personal information when you use our AI chatbot service ("Buddy" or "the Service") through Telegram.

## 2. Information We Collect

### 2.1 Information you provide to us:
- Chat messages and commands you send to Buddy
- Voice messages you send to Buddy
- Images you send to Buddy

### 2.2 Information we collect automatically:
- Usage data (e.g., frequency of use, features used)
- Telegram profile information (e.g., name, language)
- Chat history and all information contained in your messages

## 3. How We Use Your Information

We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments, questions, and requests

## 4. Data Storage and Security

- We use AWS DynamoDB to store encrypted user data and chat history.
- We use Pinecone to store encrypted chat history.
- All data is encrypted in transit and at rest.
- Data provided to AI models is not retained by the AI models providers nor used for models training
- We never directly access or read chat history or information about users, it is safely encrypted in the database and only temporarily decrypted for the purpose of communicating with AI models

## 5. Data Retention

We retain your data for as long as your account is active or as needed to provide you the Service. We will delete your data upon request or upon termination of the Service.
Deleting a specific message from our database is not possible within the Telegram bot, as Telegram API does not offer an endpoint that would let us know you deleted a message from the conversation.

## 6. Third-Party Services

We use the following third-party services:
- OpenAI, Anthropic and fireworks.ai APIs for generating responses
- Pinecone for looking up relevant chat history
- Telegram for message delivery
- LemonSqueezy, FAPI.cz and Stripe for payment processing
- AWS Lambda for processing data and building chatbot responses
- Hume.ai for processing audio calls (note: audio is not stored on their servers)

Each of these services has their own privacy policies and practices.

## 7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at support@buddy.fm.

## 8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

## 9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@buddy.fm.